Updated January 24, 2021
Medicare Advantage Over-the-Counter (OTC) Benefits Are
Vital Source For Personal Protection Items at No Cost to Plan Members
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Support the Seniors Helping Neighbors Initiative by donating OTC unopened personal protection items to local first responders, healthcare providers, schools, adult and child daycare providers, homeless shelters, food pantries during the COVID-19 emergency. Use the 2021 MedicareNewsWatch OTC Personal Protection Finder below for contacting your
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HealthMetrix Research encourages Medicare Advantage members with supplemental 2021 Over-the-Counter (OTC) benefits to order personal protection items -- 1) for personal use, and 2) for donation to local first responders, healthcare providers, schools, daycare providers, homeless shelters, food pantries. You can make a difference with no out-of-pocket costs incurred to obtain and donate consumable personal protection items.
Note: For most Medicare Advantage members, the OTC benefit renews quarterly so effective January 1 OTC accounts will reflect the new quarterly balance available for purchasing OTC items through March 31. Below are Medicare Advantage plans listed alphabetically that offer personal protection items in their 2021 OTC catalogs. Depending on the OTC benefit administrator, these items may appear under First Aid, Personal Care, or Miscellaneous categories. OTC product selection and availability may vary by plan and location. This list will be updated as new information becomes available.
The OTC personal protection items displayed do not represent product endorsements by either HealthMetrix Research Inc. or MedicareNewsWatch.com.
Medicare Advantage 2021 OTC Personal Protection Finder
Gloves |
Sanitizer |
Masks |
Wipes |
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Call 1-800-850-6807 (TTY 711) |
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Call 1-855-275-0374 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1- 833-331- 1573 (TTY 711) |
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Call 1- (TTY 711) |
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Call 1-866-634-2247 (TTY 711) |
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Call 1-866-528-4679 |
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Call 1-888-563-3289 (TTY 711) |
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Call 1-866-805-4589 (TTY 711) |
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Call 1-866-413-2582 (TTY 711) |
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Call 1-888‑682‑2400 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-528-4679 (TTY 711) |
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Call 1-866-688-9021 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-570-1600 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-492-8633 (TTY 711) |
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Call 1-866-509-5396 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-800-446-8331 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-268-2674 (TTY 711) |
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Call 1-888-682-2400 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-508-7140 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866 440-1350 (TTY 711) |
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Call 1-866‑637‑6863 (TTY 711) |
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Call 1-888-628-2770 |
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Call 1-888-488-9850 (TTY 711) |
Log-in to Member Account |
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Call 1-800-267-0439 (TTY: 711) |
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Call 1-855-203-2744 (TTY 711) |
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Call 1-855-435-5162 (TTY 711) |
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Call 1-888-697-5662 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-804-3555 (TTY 711) |
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Call 1-833-272-8360 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-402-1556 (TTY 711) |
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Call 1-833-660-0906 (TTY 711) |
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Call 1-833-492-9866 (TTY 711) |
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Call 1-888-682-2400 (TTY 711) |
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Call 1-888-341-1507 (TTY 711) |
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Call 1-800-526-1490 (TTY 711) |
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Call 1-888-775-7888 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-844-330-9455 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-314-2427 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-906-0738 (TTY 711) |
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Call 1-866-851-1579 (TTY 711) |
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Call 1-877-246-0547 (TTY 711) |
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Call 1-833-388-8168 (TTY 711) |
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Call 1-888-628-2770 |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-833-511-9820 (TTY 711) |
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Call 1-877-603-0402 (TTY 711) |
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Call 1- 833-331- 1573 (TTY 711) |
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Call 1-877-232-7566 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-888-628-2770 |
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Call 1-833-742-3125 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-844-432-4327 (TTY 711) |
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Call 1-855-876-9584 (TTY 711) |
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Call 1-877-494-2806 (TTY 711) |
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Call 1-833-777-7394 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-283-3785 (TTY 711) |
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Call 1-888-682-2400 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-210-9167 (TTY 711) |
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Call 1-800-352-2583 |
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Call 1-866-900-2688 (TTY 711) |
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Call 1-855-350-0074 (TTY 711) |
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Call 1-800-447-4000 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-844-280-5555 (TTY 711) |
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Call 1-877-541-4111 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-844-427-6821 (TTY 711) |
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Call 1-888-609-0692 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-260-1010 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-273-6716 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-336-2069 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-382-1306 (TTY 711) |
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Call 1-866-901-8000 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-446-4771 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-345-4759 (TTY 711) |
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Call 1-855-211-8370 (TTY 711) |
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Call 1-800-838-8271 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-252-5423 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-833-331-1573 (TTY 711) |
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Call 1-877-445-0984 (TTY 711) |
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Call 1-844-232-6906 (TTY 711) |
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Call 1-66-534-0557 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-855-299-5414 (TTY 711) |
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Call 1-866-627-8183 |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-888-628-2770 |
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Call 1-844-481-6720 (TTY 711) |
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Call 1-888-628-2770 |
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Call 1-833-511-9844 (TTY 711) |
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Call 1-877-436-5288 (TTY 711) |
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Call 1-844-949-0880 (TTY 711) |
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Call 1-866-420-4010 (TTY 711) |
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Call 1-833-746-7682 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-800-665-7924 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-844-425-4280 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-855-435-5164 (TTY 711) |
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Call 1-877-438-7521 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
 Call 1-866-900-2688 (TTY 711) |
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Call 1-855-672-2720 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-628-2770 |
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Call 1-800-222-8600 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-800-577-5084 |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-833-862-8434 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-242-1586 (TTY 711) |
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Call 1-800-362-3310 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-877-494-2892 (TTY 711) |
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Call 1-877-216-8533 (TTY 711) |
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Call 1-855-626-4667 (TTY 711) |
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Call 1-888-775-7003 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-866-298-0578 (TTY 711) |
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Call 1-844-447-6547 (TTY 711) |
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Call 1-855-299-5415 (TTY 711) |
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Call 1-855-435-5111 (TTY 711) |
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Call 1-877-847-7907 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-888-494-8769 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-800-701-9000 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-800-850-6807 (TTY 711) |
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Call 1-855-422-0039 (TTY 711) |
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Call 1-844-479-6334 (TTY 711) |
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Call 1-877-418-8821 (TTY 711) |
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Call 1-833-373-3682 (TTY 711) |
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Visit Website |
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Call 1-888-628-2770 |
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Call 1-877-906-8273 (TTY 711) |
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Call 1-888-628-2770 (TTY 711) |
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Call 1-866-783-1444 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-819-2516 (TTY 711) |
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Call 1-888-992-7494 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
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Call 1-866-946-4458 (TTY 711) |
Log-in to Member Account or Contact Member Services for details. OTC product selection and availability may vary by plan and location. |
